A concierge opens a velvet door onto a private VIP lounge

✦ Invite-Led VIP Tier · Now in Sri Lanka

Red Carpet Black

A dedicated concierge desk, available 24 hours a day — for VIP guests, executives, and families overseas who need someone they can trust on the ground.

Apply for Black See What's Included

Concierge Services

Whatever the request, one call away

Our concierge desk is staffed by a real team — not a chatbot — coordinating directly with merchants, hospitals and service providers on your behalf.

Built For Overseas Families

Your parents are in Colombo. You're not. We are.

Link a family member's profile to your Black membership and our concierge desk becomes their trusted point of contact — coordinating everything from a cardiologist visit to a plumber, with updates sent straight to you, wherever you are.

Concierge Desk — Live Ticket

Demo preview of a real request thread

In progress

Healthcare coordinationHigh priority

Arrange cardiologist follow-up for father in Colombo, share report with family in Melbourne.

Opened 2 hours agoAssigned: Fathima R.

Appointment booked

Report shared with family

Follow-up scheduled

How Requests Work

From message to resolution

In Their Words

Why members upgrade to Black

Apply for Black

Tell us how you'll use your concierge

Black is invite-led — most applications are reviewed within 3 business days. Existing Gold members are fast-tracked.

Response timeUnder 3 days

Approval rateGold members: 92%

Annual feeLKR 65,000 / USD 249